Frequently asked questions

We accept Cash, Bank Transfer, Paypal, Visa Debit, Visa Credit and most other forms of card providers.

Our clinic is open on Monday - Friday between 10 am and 7 pm and Saturdays 10 am - 2pm. Clinic appointments are strictly limited and by appointment only so please message us for availability

A £50 deposit is required to secure appointments which is deducted from the treatment price on the day. This deposit is non-refundable. You can book and pay for the deposit online or we can book you in over the phone on 07977097979, you can also book via message on instagram and Facebook @kokoroaesthetics The deposit is non-refundable and will be put towards any treatment you have on the day. The remaining balance will be due on the day. We accept debit/ credit card payments, bank transfer or cash. Payl8r finance is also available with a £50 add on fee to allow for charges. Please contact us direct to discuss your needs. We never discount treatment prices, however, we do offer a number of packages which you will find on our clinic price list under offers or via our social media pages @kokoroaesthetics These sell fast and are limited so follow us for the latest packages.

You can see a full pricelist on the website, or request information via DM on Facebook, instagram or WhatsApp. Our contact details and social handles are available on our contacts page. Whilst there are many bespoke packages, individual quotes may vary due to quantities used. Different facial appearances may require more or less treatment syringes, or the treatment itself may be different to what is listed following consultation and facial assessment. This will be discussed with you by your practitioner on the day of treatment.

Yes we offer free consultations, please book a free consultation on our website, via social media or Direct using the contact methods on our contacts page.

Yes, we operate a cancellation list, please contact us to be added to the list. Our contact methods are available on our contacts page.

Dermal Fillers are injectable gels made of Hyaluronic acid. Hyaluronic acid is a naturally occurring sugar found in the body it provides our skin with elasticity and plumpness that gives us a more youthful look. The brands used at Kokoro Aesthetics are Juvederm, Teosyal and Revolax. These brands are manufactured as a gel and do not involve animal or human DNA which implies they are the safest fillers on the market today. Dermal fillers are used in the face to restore or add volume. Fillers vary in density (thickness). They can also be used to fill in lines and deep folds or enhance lip volume and definition.

Anti wrinkle injections are also called muscle relaxing treatments. During the ageing process reduces the elasticity and volume in our skin and makes wrinkles more pronounced. Muscle relaxing treatment is a way to combat this and can smooth those wrinkles away, leaving your skin looking youthful once again.

1 – Botulinum toxin is a protein produced by a bacteria and it has been used successfully in non-surgical procedures for many years. 2 – Botulinum toxin restricts the movement in your muscles which cause lines and wrinkles to appear. The toxin only softens static lines (permanent lines). 3 – Botulinum toxin works by removing wrinkles that are created by movement. The main areas treated are the glabella (frown), forehead and crows feet (around the eyes)

You don’t actually need an anaesthetic because this procedure is painless. However, if you feel more comfortable having a topical anaesthetic, this can be applied prior to the treatment. The botulinum toxin is then injected into the targeted muscles. It is a very quick procedure and should take around 10 or 15 minutes. A consultation is always needed before this treatment. This can not be done on the same day. The treatment takes 5-14 days to see the full effects. A review may be required, this will be discussed at your appointment.